Saba is an AI-powered virtual front desk designed for property managers and HOAs. It uses retrieval-augmented generation (RAG) technology to answer resident questions 24/7 via SMS and web chat, drawing answers directly from your uploaded property documents.

Property managers upload their documents (leases, bylaws, FAQs) to Saba's secure portal. Saba's AI reads and understands the content. When residents text or chat with questions, Saba instantly provides accurate, property-specific answers.

What types of properties does Saba support?

Saba supports all types of residential properties including HOAs, condominiums, apartment complexes, and multi-family housing communities.

Do residents need to download an app to use Saba?

No. Residents simply text their questions to a dedicated phone number or use a web chat widget. No app download is required.

How much does Saba reduce support time?

Property managers experience an 85% reduction in support time after implementing Saba. The AI resolves approximately 95% of resident questions automatically with instant responses, available 24/7/365.

Yes. Saba uses enterprise-grade security including SSL encryption for all data in transit, encrypted data storage, GDPR-compliant data handling, and role-based access controls.

Resident questions, answered instantly by text.

Saba gives every property a dedicated SMS number powered by an AI agent that knows your bylaws, CC&Rs, and community docs inside out. Residents text, Saba answers. No app downloads, no hold times.

0% Reduction in Support Time

0 Residents Supported

0% Question Accuracy

Saba — ancient wisdom meets modern technology

Built for the people who run buildings.

HOAs

Board members stop fielding the same bylaw questions. Residents text Saba instead.

Property Management

One Saba number per property. One dashboard for your entire portfolio.

Luxury Apartments

Amenity hours, guest policies, move-in procedures. Concierge-level answers at 2am.

Co-Ops

Shareholders get instant answers on alteration agreements, sublet policies, and board minutes.

How Saba works.

Upload your docs

Drag and drop bylaws, CC&Rs, lease agreements, and community guidelines. Saba reads and indexes everything in minutes.

Share your Saba number

Each property gets a dedicated SMS number. Add it to your welcome packet, bulletin board, or resident portal. No app downloads, no logins for residents.

Residents text, Agent responds

Saba answers questions instantly with cited responses from your documents. Your dashboard shows what residents are asking about most, 24/7.

What Saba does for your team.

Answers from your documents.

Residents ask "Can I install a Ring doorbell?" and Saba pulls the answer from Section 4.2 of your CC&Rs. Every response cites the source document.

Conversations that remember.

A resident texts about a maintenance request on Monday and follows up on Thursday. Saba remembers the full thread. No repeating, no context lost.

Your data stays yours.

Your documents are encrypted at rest and in transit. Data is never used to train models. You control retention and can delete anytime.

Security you can trust.

Encryption

AES-256 at rest, TLS 1.2+ in transit. All resident SMS threads encrypted end to end.

Compliance Ready

Built for GDPR and state-level data privacy requirements. Request our security overview.

Cloud Hosted

Hosted on AWS with SOC 2-aligned infrastructure. No on-prem required.

Role-Based Access

Admin, manager, and read-only roles. Control who uploads docs, views analytics, and manages properties.

Saba vs. your current process.

Capability

Saba

Your front desk today

Availability

24/7/365

Limited to business hours

Response Time

Instant

Hours or days

Consistency

Always consistent

Varies by staff

Scalability

Unlimited capacity

Requires hiring

Cost

Fraction of employee cost

High staff salaries

Resident Adoption

Residents just text a number

Requires portal signup or app download

See Saba answer your residents' questions.

Book a 15-minute demo with your own documents. We'll show you exactly what your residents would experience.